Published on 3rd of February, 2026
Nelson’s social and economic pressures have intensified in recent months, with job losses and stalled housing developments placing additional strain on already vulnerable households. Major closures — including the Eves Valley sawmill (142 jobs lost) and proposed cuts at Sealord (up to 79 roles) — have shaken the region.
At the same time, the shelving of Kāinga Ora’s Examiner Street development has removed up to 36 potential new homes from the pipeline. While new social housing units are opening, demand continues to far outstrip supply. Against this backdrop, CMM and the Nelson Tasman Methodist Parish have partnered to establish the Navigator Social Support contract.
Debra Cullen, who delivers the service, says around “80% of the clients are coming to me for housing related issues.” Many are unable to secure a new rental within the 90 day notice period or what time they have left, often because their tenancy portal profiles are incomplete or incorrectly set up.
As Deb explains: “Many clients don’t have a required understanding of what’s expected from property managers or landlords… it’s quite an educational process.”
Digital and language barriers compound the challenge. “People can quite easily use the wrong terminology in these online environments… it’s so hard to fill knowledge gaps by yourself,” she says.
Older adults and Pacific communities are particularly affected, alongside people experiencing mental health challenges. Despite limited hours, the service is deeply relational and hands on. Deb describes the work as “general, confidential, holistic, easy going support… so they can feel comfortable and come about anything.”
What gives her hope is seeing clients take ownership: “When people want the support — not just because they need it in the moment — then I know there’s hope.”
Donate today at www.mmsi.org.nz.donate and choose 'Nelson Navigator' from the drop-down menu to strengthen this lifeline and bring stability within reach.
